"The innovator is a hypocrite if they leave unsolved problems on the table. Innovators who know of solutions or root causes will always seek to apply their knowledge."
-Howard Smith
BP Trends
http://www.bptrends.com/publicationfiles/09%2D06%2DCOL%2D%237%20PTRIZTheTroublewithPeople%2DSmith%2Epdf
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